Shadow - Terms of Service
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Taper Labs, Inc., operating under the brand name Shadow (“Taper Labs,” “Shadow,” “we,” “us,” or “our”), manages and provides access to the Shadow website at https://shadow.do, as well as our macOS application, related websites, applications, and services (collectively, the “Service”).
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Shadow regarding your access to and use of the Service. By purchasing, accessing, or using the Service, you agree to comply with these Terms and our Privacy Policy.
Effective: April 22, 2025
These Terms of Service (“Terms”) are a legally binding contract between you and Shadow regarding your use of the Service. By purchasing or using the Service, you agree to these Terms and our Privacy Policy.
These Terms will be posted within the Service or on the Shadow website for easy access. We may amend these Terms within the scope of applicable laws. When we amend these Terms, we will provide you with reasonable prior notice of the amendment, including the implementation date and the reason for the amendment. If you do not agree with the amended Terms, you may cease using the Service and terminate your account. Continuing to use the Service after the implementation date indicates your agreement to the amended Terms.
To use our Service, you need to create an Account. By doing this, you agree to our Terms and Privacy Policy.
We may not approve your Account if:
If we discover that your Account breaches these rules, we may suspend or remove your access immediately without prior notice. Your Account is personal to you and cannot be transferred. You must keep your password secure and notify our customer support team if you suspect unauthorized use of your Account.
Shadow grants you a personal, non-exclusive, non-transferable license to use the Service according to these Terms and our policies. We reserve the right to modify or discontinue the Service, any Service plan, feature, or functionality at any time without notice. Fees may apply based on the Service plan you select. All rights, title, and interest in and to the Service and its components (including all intellectual property rights) remain with us.
You may access and use the Service only for lawful purposes. You agree not to:
If you use the ‘Share to Web’ feature, you are responsible for the content you transfer outside the Service. Your content should not imply it is a message from Taper Labs. You are not allowed to use our logo, name, content, or contact information without permission.
Failure to comply with laws, these Terms, or our policies may result in the suspension or termination of your access to the Service without prior notice.
It is your responsibility to ensure that your use of the Service, particularly the recording feature, complies with all applicable laws and regulations. This includes but is not limited to obtaining any necessary consents from all participants in a recorded meeting. Some jurisdictions require “all-party consent” meaning you must obtain permission from everyone involved in the conversation before recording. Other jurisdictions only require “one-party consent” meaning only one person (you) needs to be aware of and consent to the recording. Shadow is not responsible for your failure to comply with such laws and regulations and you agree to indemnify and hold Taper Labs harmless for any claims arising from your use of the Service in violation of applicable laws.
Certain features of the Service may require you to pay fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. All fees are in U.S. Dollars and are non-refundable unless otherwise specified. We reserve the right to determine pricing for the Service and will make reasonable efforts to keep pricing information up to date. Prices may change, and we will provide notice of these changes before they apply.
All data, information, communications, text, files, photos, graphics, video, messages, or other materials that you upload, submit, or otherwise provide to the Service (collectively “User Content”) remain your property or the property of the third parties from whom you license such content. You grant Shadow a worldwide, non-exclusive, royalty-free license to use, store, and process User Content to provide, maintain, and improve the Service.
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Taper Labs, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service, your User Content, or your violation of these Terms.
We may grant you access to third-party tools, which we neither supervise nor have any control or input over. By using these third party tools, you understand and accept that we will not be held accountable for any issues arising from or related to your use of these optional third-party tools.
The use of any third-party tools offered via our website, or our application is completely at your own risk and discretion. We strongly advise you to read the terms of these tools are provided by the relevant third-party providers.
There might be third-party links on our site leading you to external websites, with which we have no affiliation. We are not tasked with examining or verifying their content for accuracy, and we do not make any warranties for them. We will not bear any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services from third parties.
We will not be held accountable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions conducted in connection with any third-party websites. We encourage you to carefully review the third-party’s policies and practices and ensure you understand them before you engage in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
We collect, use, and analyze data and other information relating to the use and performance of the Service and related technologies. This data may be used for our business purposes or disclosed in non-identifiable forms. More information about our data collection and use practices can be found in our Privacy Policy.
Shadow is currently in beta. We will make efforts to ensure the Service operates without issues. Before or after closing beta service, we may delete Workspaces, including all data, that have no access records for more than a month.
You may deactivate your Account and terminate these Terms at any time if you no longer wish to use the Service. If there is a contract term specified in a separate agreement or order form, we will continue to provide the Service even if you deactivate your Account. Your contract will automatically renew unless you provide written notice to us. Any postings not deleted will remain in the Service.
We strive to make the Service available 24/7, excluding scheduled downtime. Neither you nor we are responsible for issues or delays caused by events beyond our control, such as natural disasters, war, terrorism, third-party failures, or governmental actions. We will notify you of such events when possible.
NOTWITHSTANDING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TAPER LABS EXPRESSLY DISCLAIMS ANY AND ALL PROMISES OR WARRANTIES OF ANY KIND REGARDING MATTERS NOT SET FORTH IN THE TERMS OF SERVICE. FOR EXAMPLE, TAPER LABS DISCLAIMS ALL PROMISES OR WARRANTIES RELATING TO THE PARTICULAR FUNCTION OR AVAILABILITY OF CONTENT OR SERVICE INCLUDED IN THE SERVICE, AND THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TAPER LABS SHALL NOT BE HELD LIABLE FOR ANY
MOREOVER, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TAPER LABS, TAPER LABS’ AND TAPER LABS’ AFFILIATES’ OFFICERS, DIRECTORS, PARTNERS, EMPLOYEES, AGENTS AND ADVISORS (TOGETHER, “TAPER LABS PARTIES”) SHALL NOT IN ANY WAY BE HELD LIABLE FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, OR ANY INDIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES IN RELATION TO THE USE OF THE SERVICE, EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH LOSTS OR DAMAGES. YOU EXPRESSLY AGREE THAT TAPER LABS PARTIES’ TOTAL AGGREGATE LIABILITY FOR ANY LOSTS AND DAMAGES HEREUNDER SHALL NOT EXCEED THE TOTAL FEE AMOUNT TAPER LABS ACTUALLY RECEIVED FROM YOU.
Your comments and suggestions are always welcome. You may, at any time, visit the Shadow website and leave your feedback on the Service, or contact our customer support team at support@shadow. Taper Labs will send you various news, announcements, and other information via email or electronic message through the Service. Announcements applicable to all users of the Service will become effective after being posted for at least 7 days.
The Terms of Service apply to the relationship between you and Taper Labs only, and no third party will be entitled to any benefits under the Terms of Service.
If you fail to comply with the Terms of Service, and Taper Labs does not take any action right away, it does not mean that Taper Labs waives its rights. If any sections of the Terms of Service becomes unenforceable due to certain applicable laws, such unenforceable sections will be no longer effective.
The Service, Terms of Service, and any actions related thereto will be governed by the laws of the Republic of Korea, without regard to its conflicts of law provisions. The exclusive jurisdiction and venue of any dispute with respect to the subject matter of the Terms of Service will be at the Seoul Central District Court, and each parties hereto waive any objection to jurisdiction and venue in such courts.
Notwithstanding the foregoing, by choosing to access and use the Service from any location other than the Republic of Korea, you accept full responsibility for compliance with all local laws.
Except for certain disputes described below, you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and by accepting these Terms, you and Shadow are each waiving the right to a trial by jury or to participate in any class action or representative proceeding. Your rights will be determined by a neutral arbitrator and not a judge or jury.
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